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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Meg Moore

Meg Moore

October 6, 2024

5  out of  5
rating by Meg Moore
"If you are in need of insurance of any kind you need to call Taylor Jones. He has been the most helpful with getting me fixed up. Taylor made the whole process quick and easy."
We responded:
"Thanks Meg! So excited to get to work with you. "
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Lindsey Yates

September 11, 2024

5  out of  5
rating by Lindsey Yates
"I have been with State Farm at Taylor Jones office for as long and I've had insurance. He has helped me every single time I've asked. We recently had to deal with the most frustrating and confusing process but Taylor called me personally within two hours of me emailing him and got the issue taken care of in less than 3 hours. THE BEST. Super grateful to have someone in your corner you trust. Thank you, Taylor!"
We responded:
"Thanks so much Lindsey. We appreciate you and how long you have been with our office. "
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Andrea Taylor

March 21, 2024

5  out of  5
rating by Andrea Taylor
"Good people who take good care of all my insurance needs"
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James Smith

August 31, 2023

5  out of  5
rating by James Smith
"I want to thank Taylor for helping us resolve our claim. It has been a slow go, but once he knew we were having a problem, he jumped in and has been with us every step of the way. He even showed up in person, with the adjuster. This says a lot about his character and commitment to his clients. Very pleased to be with the Taylor Jones Insurance Agency."
We responded:
"Thanks so much for the kind words. We really appreciate you guys and try our best to help everyone as much as we can. "
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Dan Rogers

January 6, 2023

4  out of  5
rating by Dan Rogers
"Pleasent person to deal with"
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Michael Elkin

November 18, 2022

2  out of  5
rating by Michael Elkin
"No automotive claims, yet you give us a Rate increase? No thank you."
We responded:
"Mr. Michael I'm sorry you feel this way. You added back a vehicle that hadn't had coverage for a while which is why your rate went up. We didn't just arbitrarily raise them on you. "
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Rebecca Stephens

September 23, 2022

5  out of  5
rating by Rebecca Stephens
"Excellent service. Brittany is the best!!!"
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Tiffany White

September 20, 2022

5  out of  5
rating by Tiffany White
"I recently had to get my car repaired and Taylor Jones State Farm helped me through the entire process. There was some hiccups within the claims department but I never had to stress or worry because Taylor Jones and staff took care of it for me! I was able to get the repair I needed without having to deal with anything! They are the best and I highly recommend them! I know I greatly appreciate them!"
We responded:
"Thanks so much Tiffany! We appreciate your patience. Claims are taking a lot longer right now with supply chain issues, but we're really happy we could help walk you through the process!"
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Garrett Jones

September 27, 2021

5  out of  5
rating by Garrett Jones
"We had our air conditioner go out in the heat of summer and Taylor and his team were quick, responsive, and extremely helpful! Once our system was replaced, our payout was quick with no hassles. I would recommend them to everyone."
We responded:
"Thanks so much for the review. We love working with you guys!"
Profile photo of Blake Cannon with Cannon Cleary McGraw

Blake Cannon with Cannon Cleary McGraw

April 8, 2021

5  out of  5
rating by Blake Cannon with Cannon Cleary McGraw
"Taylor is 100% professional and has been an awesome communicator on my policies. He looked out for my best interests and also showed me where in some cases I was double covered, saving me money and helping me along the way. I highly recommend Taylor and his team!"
We responded:
"Thanks Blake! We love hearing that and feel the same way about your business!"
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Angie Freeman

October 27, 2020

5  out of  5
rating by Angie Freeman
"Taylor is awesome! Greatest staff.... love Brandi!! I recommend Taylor Jones to anyone looking for insurance!!"
We responded:
"Thanks so much Angie. We appreciate that more than you know!"
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JR Perez

October 23, 2020

5  out of  5
rating by JR Perez
"Fun people to do business with. Lynette is the Best!!!"
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Lynette Perez

November 13, 2018

5  out of  5
rating by Lynette Perez
"Great staff 😉"
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Tina Klag

August 21, 2018

5  out of  5
rating by Tina Klag
"Fantastic ! Not only have I saved money here, I am able to contact my agent, Taylor, and he has helped me get a car loan, helped me get info about life insurance, and just been an overall great assistance whenever I have needed him! Check out his office! You won't regret it!"